A physician complains that it takes longer to access blood work results. An in-patient nurse has trouble logging into the system. Slow Eclipsys application performance can have a significant impact on staff productivity, quality of care, and your bottom line. Yet, conventional monitoring tools detect problems just one fifth of the time — and most IT departments learn about performance issues from end user calls to the help desk. Do you know how slow Eclipsys applications are affecting your operations?
AppsWatch Healthcare presents a new approach to tackle the ultimate performance monitoring challenge, measuring availability and response times of any Eclipsys application from the perspective that matters most — that of the end user. With this affordable and accurate solution, you can keep a close eye on how long it takes to pull up patient records, submit a medication order, and other processes, and identify and resolve any degradation in performance before it impacts patient care and safety.
- Test any Eclipsys application, any environment: With its unique protocol-independent technology, AppsWatch Healthcare can test any Eclipsys application, without any plug-ins or special components. Click here to learn more.
- Most accurate response time monitoring tool on the market: AppsWatch Healthcare simulates real user activity, and doesn’t rely on deductions or calculations based on network activity. And AppsWatch Healthcare does not intrude on the end user’s desktop to hamper their productivity.
- Absolutely no scripting required: With AppsWatch Healthcare, you don’t need to spend days developing complex test scripts or be an expert in code. The intuitive ScenarioBuilder makes it easy to create any sequence of end user actions. You’ll be up and running in no time.
- Get regular analysis and SLA reports: Powerful dashboards and reporting show you what matters most. Toggle between annual, monthly, daily, hourly, even 10-minute data at the click of the mouse. Automatically generate top (n) reports: 10 slowest tasks per month, 10 least available tasks per month, etc.
- Proactive performance monitoring — 24 hours a day: AppsWatch Healthcare continuously monitors Eclipsys application’s performance to proactively identify degrading performance before it impacts your employees or customers. This means problems can be identified at any time of the day, even when users aren’t present.
- Troubleshoot problems in minutes, not days: AppsWatch Healthcare's unique front-end approach measures response time across every step of a task — so you’ll know exactly where Eclipsys application fails or underperforms. And, it even correlates slow response times with back-end events, so you can immediately know if the problem is the Eclipsys application, network, or database
