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"The ready made reports are just what I was looking for."



Custom Reports for availability, application, and system monitoring. Custom SLA Reports.
Chroniker®AppsWatch

Transaction response time monitoring from the client side,
   . . . just as an end user would experience it.

 
Why AppsWatch?
Applications,
 Environments Supported
How It Works
Requirements
Request a quote for application response time monitoring software

Download Free Trial for application transaction monitoring software
View online flash demo

Product brief for application performance monitoring software - Peoplesoft, Citrix, Oracle, Siebel, SAP, Pivotal, BAAN, custom apps

Product Brief Read Product Brief on Application Response Time Monitoring Software for Citrix, Peoplesoft, SAP, Oracle, Siebel, Custom Apps...


Response Time Visibility Critical to Productivity
read more...Market Figures on Application Response Time

The Unix Administrator has no alerts showing, the NOC is showing all green, the DBA is reporting healthy databases…… YET, the users call in saying they are not getting acceptable response time! How many times has this happened in your environment?

With businesses relying more and more on applications, it is no longer enough to know if the application is up and running.  It's imperative to know if they are running fast enough to keep customers from turning away or internal processes from slowing down business.

Ultimately we all need to know if the users are getting acceptable response time on thier critical transactions.

AppsWatch presents a new approach to tackle the ultimate transaction monitoring challenge, to ensure you always know the END to END response time of your Applications.

Here’s why:

 

Know exactly where the slow transaction are in a multi-step process
You may be aware that your Application is slow, but what step or transactionis causing the bottleneck? Is it the page right after the login page, or is a query taking too long to return the results? Chroniker’s AppsWatch tells you the overall response time, and also the time it took for every screen to appear and transaction to complete.

Be alerted when a step or a transaction of the application scenario fails.
Your application is complicated. After the user logs in, they go through several screens, filling out fields, clicking various icons, etc. What if one field is missing, or an icon does not appear? The user may not know it should be there, but AppsWatch does, and will tell you immediately that things were not as they should be.



Click to see an actual screenshot of the failed transaction with the error or missing icon circled in red

When a step of your Application does not happen as it should, AppsWatch will show you the screen as it appears and will even circle the missing or erroneous icon, field, word, message, etc.

See the error message your users are getting
How many times have users said they had a problem and said there was "an error message", but couldn't tell you what it said? 

With AppsWatch, you can actually see the error message and everything else the users are seeing
.. exactly as they do.

 

Performance Monitoring Software for Measuring Latency and Response Time of Citrix, Peoplesoft, SAP, Oracle, Siebel, Custom Applications, etc.


Get regular analysis reports such as SLA reports to see trends
The information on response time is doubly useful when you can analyze the behavior of your application over time. 

  • Toggle between annual, monthly, daily, hourly, even 10-minute data with the click of a mouse
  • Automatically generate top (n) reports: 10 slowest tasks per month, 10 least available tasks per month, etc.
  • Automatically generate Service Level Agreement (SLA) reports to compare your Application's performance today vs. yesterday, this week vs. last week, this month vs last month, etc
  • Have these reports emailed to you on a regular basis

The most accurate response time monitoring tool on the market
There are several methods to monitor response time.  AppsWatch features technology that simulates a real user accessing your application from the Microsoft Windows interface.  Results are not deductions based on network activity or calculations.  Also, AppsWatch does not intrude on the users desktop to slow down their work. 

Intelligent Technology Simulates the REAL User
AppsWatch "captures" and recognizes Windows Objects just as a real person would.

  • Finds the icon or object even if the screen location has been changed.
  • Finds objects even when a "handle" is not available.
  • Waits for the icon to appear before proceeding so the script never gets desynchronized , even if the tested application becomes less responsive.

Easy to use:  Absolutely NO scripting necessary, honestly!
Just point, click and record a scenario.  Begin running your tests in minutes.

AppsWatch is the ultimate monitoring tool to give you complete assurance of performance of your applications. 

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Smart Features Common to All Chroniker Modules


Alerts / Reactions
   • Numerical paging, Email, SNMP trap, and custom scripts
   • Set alarm thresholds, persistence conditions
      and two reactions per alert
   • Four alert levels: Down, Error, Warning, Information
   • Email can include up to 8 alert variables
   • Custom reactions using your own scripts

Profiles
   • Create monitoring window profiles
      e.g.: "business hours", "weekends" "week nights"
   • Exclude maintenance / blackout periods - no false alarms
   • Quickly assign profiles to monitoring groups

Graphing
   •
Real-time and historical graphs
   • Zoom from minute to monthly time scale
   • Comparison graphs: view up to 10 tests
   • Summary statistics at a glance
   • Choose line graph or bar graph style
   • Generate linear trend lines
   • View peak problem periods and recurring trends

Reports
   • Pre-made templates for the most useful reports
   • Analysis Reports include:
       - Daily / Monthly / Yearly
       - Service Level Agreement (SLA)
       - Alert Details
   • Top (n) Reports include:
       - Slowest
       - Least available
       - Module specific data
   • Event lists

Side Watch
   • Keep this small window open on your desktop
      for a persistent view of availability
   • Auto refresh interval 30, 60 or 90 seconds

Intuitive Interface
   • Clean layout
   • Informative icons
   • Integrated help - Callouts

User Management
   • Grant read write access to different users for security purposes

Integrates with 3rd Party Software




Graphing
Historical and Real-Time Graphing

Reports
Reports of availability monitoring

SideWatch
System monitoring from your desktop










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Need something specific?
Chroniker is open to custom programming/development needs.