January 18, 2013

The Killer App

We called it the Killer App, and, for the insurance industry, it was magic. At least, it was supposed to be. Forget waiting two weeks to get an explanation of benefits from the insurance company, two more to get a bill, then two hours on the phone to figure […]
January 4, 2013

An Online Test Competition

When the staff at NRGGlobal asked me to start blogging for them, they asked what we had in common, and what they could do for the test community. Over the past few years, I’ve gotten to know the test community pretty well, and it seems to me there […]
October 10, 2012

Understanding the difference between total users and concurrent users.

Many of our clients have enterprise applications that are accessed 24 hours a day, seven days a week.  Their applications may be accessed remotely from all over the world.  In such cases, total users could number in the thousands. When configuring a test plan for our clients we […]