NRG Global Addresses Slow Performance in Healthcare Information Systems
Unveils AppsWatch Healthcare at HIMSS09
New software tool goes beyond traditional monitoring to provide unprecedented visibility into the performance of Healthcare Applications
CHICAGO, IL (HIMSS09) – March 31, 2009 -- NRG Global, a technology leader in application performance management, announced the launch of AppsWatch Healthcare, an innovative software tool that monitors the performance of healthcare IT applications from an end user’s perspective to ensure that performance issues are not compromising staff efficiency, quality of care, or patient safety.
Transcending the capability of traditional monitoring tools that consider only the components of an application, AppsWatch Healthcare offers a unique front-end approach that looks at application performance exactly as a physician, nurse, pharmacist, radiologist, or other end user experiences it. The software continuously monitors an application’s availability and response time throughout each stage of the care process – such as patient admission and discharge, physician rounds, or pharmacy orders.
AppsWatch Healthcare is the only application monitoring solution capable of monitoring end-to-end performance for all healthcare information systems (including Eclipsys, Cerner, McKesson, Meditech, Epic, GE Healthcare, even custom applications), no matter what combination of applications are used. With this solution, NRG Global is meeting an urgent need created by the increasing dependence on technology in the care process and the new government push for IT for all healthcare organizations.
AppsWatch Healthcare eliminates the time wasted in finger-pointing that goes into just finding the problem area; it instantly highlights when and where an application fails or underperforms in the care process and the cause of bottlenecks in easy-to-understand dashboards. IT can now know exactly what an end user was seeing, and can pinpoint the root cause of performance issues in minutes, rather than hours or days.
Additionally, AppsWatch Healthcare’s approach proactively identifies poor performance before major problems occur, improving on solutions that trigger alarms only when actual users are present and only after a problem has occurred. AppsWatch is able to detect a problem any time, even before anyone uses the system, giving IT time to remedy issues before critical peak hours.
Rapid return on investment is made possible by features such as an intuitive scenario builder that minimizes training requirements and allows users to create test scenarios in minutes – without any scripting. Meaningful reports for trending analysis, benchmarking, and troubleshooting give organizations effective long term planning tools.
Since 2000, Fortune 500 companies have relied on NRG Global solutions to improve the performance of their mission-critical applications. With AppsWatch Healthcare, NRG Global is applying this leading performance management technology to specifically address the unique business needs in the medical community. The company has partnered with the University of Arkansas for Medical Sciences to define realistic hospital workflows and ensure the solution effectively meets the real world requirements of healthcare organizations.
NRG Global is showcasing AppsWatch Healthcare along with their other performance management solutions for healthcare at the HIMSS09 Conference held from April 4-8 at the McCormick Place in Chicago (booth 8133).
About NRG Global
NRG Global is a technology leader in availability monitoring and performance diagnostics of business applications and IT systems. We help companies maximize the performance and ensure the availability of their mission-critical applications. Founded in 2000, NRG Global is headquartered in Pasadena, California and is privately held. For more information about our company and products, please visit us on the Web at www.nrgglobal.com.
AppsWatch and AppLoader are registered trademarks of NRG Global. Other trademarks mentioned in this document are the property of their respective owners.
Press Contact
Kristin Lindstrom, NRG Global
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